Privacy Policy
Last updated: 5 May 2026
Sparkleen Windows (Pty) Ltd respects your privacy and handles personal information responsibly. This policy explains what information we collect through this website, WhatsApp, phone calls, email, forms and normal service enquiries, and how we use it.
Who we are
Sparkleen Windows (Pty) Ltd is a Johannesburg based cleaning business. Our contact details are:
- Address: 04 Eucalyptus Road, Ormonde Ext 16, Johannesburg, 2091
- Phone: 078 716 3649
- Email: sparkleenwindows@webmail.co.za
Information we collect
We may collect your name, phone number, email address, service address, property details, service requirements, preferred appointment times, messages, quote details, images you send to us, and basic website analytics or cookie information.
Why we use your information
We use personal information to respond to enquiries, prepare quotes, schedule and deliver cleaning services, manage customer communication, keep business records, improve the website, and comply with legal or accounting duties.
Legal basis and POPIA
We process personal information for legitimate business purposes, to take steps at your request before providing a service, to perform agreed services, and where required by law. We aim to process personal information in line with South Africa’s Protection of Personal Information Act, 2013, also known as POPIA.
Sharing information
We do not sell your personal information. We may share information with trusted service providers where needed, such as website hosting, email, WhatsApp communication, payment, accounting, operational staff, subcontractors assisting with a job, or legal and regulatory advisers where required.
Security and retention
We take reasonable steps to protect personal information from unauthorised access, loss or misuse. We keep information only for as long as reasonably needed for the purposes above, unless a longer period is required for legal, accounting or operational reasons.
Your rights
You may ask us to confirm what personal information we hold about you, correct inaccurate information, object to certain processing, request deletion where legally appropriate, or raise a privacy concern. Contact us using the details above.
Cookies and analytics
Our website may use cookies or similar technologies to operate the site, understand website use, improve performance and support communication features. You can control cookies through your browser settings.
Changes to this policy
We may update this policy from time to time. The latest version will be published on this page.